Charter Oak Research Partners

About Us

Charter Oak Research has the personel, experience, know-how, and dedication required to serve your needs and lay a steadfast foundation of statistical data to build your business on.

Charter Oak Research is a marketing research and consulting agency focused on partnering through the project process to ensure successful implementation of results and recommendations. This partnering approach differentiates us in that we help our clients use the data to inform their decisions. Focusing on education, and other business-to-business markets, we utilize a team approach, long-standing relationships and flexible service offerings, to be the true partner our clients need.

Why us

Company Profile

Welcome to Charter Oak Research


Founded in 2012, Charter Oak Research provides marketing research, marketing intelligence and consulting services for clients in niche markets in need of a range of services and support. Charter Oak Research serves clients who have come to rely on the strong customer service and insights that set Charter Oak Research apart. Charter Oak Research takes great pride in combining innovation with sound methodology to give clients valuable market intelligence. We seek to develop strong customer relationships and to give outstanding customer service. When word of mouth is so important for success, it is gratifying to know this is the source of most of our clients.


Our Team Leaders


Paul T. Neal


David A. Urban

Paul is co-founder of Charter Oak Research and Chief Research Officer. Paul’s role in online business to business and consumer research analysis on behalf of clients has included thousands of studies across most marketing research topics. Markets for research include: education, healthcare, financial, insurance, and technology. Paul has presented and been published on: the use of normative data in analysis, respondent motives, trends in education and online communities and respondent quality. Prior to founding Charter Oak Research, Paul was a Principal at Olson Research Group for 15 years. Prior to that, he was Associate Director of a research center at Temple University responsible for qualitative research and training on government reform and service delivery instruction among local government officials both in the US and internationally. Paul has served as an adjunct faculty member at several Philadelphia area universities and consults on appropriate uses of research for marketing research and intelligence needs. Paul is a graduate of Eastern (B.A.) and Villanova (M.A.) Universities and attended Temple University for further graduate study.

David is co-founder of Charter Oak Research and Chief Operating Officer. David also leads Charter Oak’s educational practice. David has 17 years of experience and expertise in enrollment. Prior to founding Charter Oak, David was Vice President of Client Services and part of the business development and research initiatives teams at Olson Research Group. At Olson Research, David started the company’s educational and enrollment offerings and grew that practice to be the second largest vertical offering of the company within 2 years. Prior to Olson Research, David was Vice President of Enrollment at Eastern University responsible for all areas of recruitment and admissions for the undergraduate, graduate and accelerated programs. David consults regularly in both k-12 and higher education admissions, marketing and development and presents regularly on educational trends and best practices both in the US and internationally. David was the North American Coalition for Christian Admissions Professionals (NACCAP) Admissions Officer of the Year in 2010. Dave is a graduate of Eastern University (B.S., M.B.A.).

Senior Analyst

Béla E. Franklin

Béla is the senior analyst for Charter Oak Research. Béla works to develop and code surveys, administer interviews, and report data findings to Clients. Those served range from small schools to large corporations, each looking for research and perspective to enrich their assessment process. Since joining Charter Oak Research, Béla has contributed to many projects and delivered valuable reports to clients. Prior to joining Charter Oak, Béla worked with a state-based think tank as Associate Director of Student Relations. He lives in Denver, Colorado, where he recently finished his education at Colorado Christian University; he studied Politics.